Isilumko Staffing prides itself on sourcing and attracting on the finest candidates. We have developed a team passionate about understanding our client’s staffing needs allowing us to match the clients and candidate better than the competition.

Not only do we have the best people but we have developed and refined the following processes to source and understand our candidates intimately.

We achieve this through specialising the following 3 processes :

1. Sourcing of Candidates

2. Recruitment & Selection

3. Database Management

Operations: Sourcing of Candidates

• Internal database
• Access to national Studentwise database (past & present)
• Search engines & Media advertising
• Headhunting
• “Bridging the Gap” – call centre staff returning from the UK
• Alliances with Tertiary Institutions, other Agencies & Call Centre Operators

Operations: Recruitment & Selection

Isilumko Staffing have adopted & refined the LMNOP ATTITUDE Rainbow

This determines ATTITUDE and is refined to match South African environment. This is a unique interview, grading & scoring system developed by Isilumko to pair the individual and clients corporate culture.

Selection process

All systems & procedures are adapted to needs of the client however minimum processes are conducted with every candidate:

• Sourcing
• Screening
• First Point of contact
• Interview
• Skills Testing
• Checks
• Rejection/application

Operations: Database Management

The Isilumko Group makes use of Accpac CRM, a well known international database management package, in order to effectively manage our candidate base.

The software has been specifically customised to our own specific requirements, and those of our clients.

This ensures that we are able to effectively search through large quantities of information within a short space of time, and efficiently identify suitable candidates for the vacancies at hand.