About Isilumko
Why Us
Services
Isilumko Media is a below-the-line activations and experiential media company focusing on providing clients with quality one-on-one interactions between customers and brand.
Creative concepts, operational guidance and innovation
Our client service teams have operational and conceptual experience thereby allowing us to provide ideas that will resonate with the market and tie into your above the line message. And with our grounding in logistics, will ensure a successful implementation process.
Centralised national booking and management
Our national operations and client service teams co-ordinate with each region to ensure consistent implementation. The centralised collation and project-management role, with one point of contact for both the client and regions, creates a seamless national activation.
Wide variety of top promoters
Isilumko Media, powered by Studentwise, focuses on recruiting members to our database who are outgoing, enthusiastic, reliable and bright, with a certain 'something' that makes them stand out in a crowd. This means that we have a diversity of looks, characters and personalities suitable for any type of activation and brand.
Design and production
Isilumko Media has developed relationships with an array of promotional product and branding manufacturers, printers and designers thereby offering our clients competitively priced production for campaigns. See our selection of gifts and clothing at Isilumko Gifts & Gear.
In-field supervision
Our site supervisors check at least 50% of all sites and ensure that all potential challenges are addressed and corrected immediately.
National logistics and storage
Managing the logistics nationally and providing on-premises storage facilities safeguards client merchandise.
Training
We place enormous importance on product and sales training. We have developed specialised training techniques that have substantially improved promoter information retention. In addition, our promoters are tested regularly in the field to ensure that they communicate correctly, effectively and are able to close the sale.
Well-managed third-party relationships
These may include the trade marketing teams, the distribution and merchandising arm as well as store management (in the case of an in-store promotion). Managing these relationships and bringing all parties together is integral to a campaign that runs smoothly.
Performance targets that deliver ROI
From the outset, we define objectives and performance measurables that enable us to show our clients a return on their investment.
Accountability and reporting
Immediate telephonic feedback, weekly written reports, digital pictures, in-field supervision and campaign debriefs to our clients allows our service and delivery to be held to account.
Strategy
A true partnership enables us to provide relevant media solutions aligning with the broader marketing objectives.