Isilumko Staffing prides itself on sourcing and attracting only the finest candidates. We have developed a team that is passionate about understanding our client’s staffing needs, allowing us to match our clients and candidates with great success.
As recruitment of staff is our core competency, the effectiveness and efficiency of our recruitment process is fundamental to our success. This process is specifically designed to ensure that suitable candidates with the right aptitude, experience, personality, attitude and corporate culture fit can be sourced with a high degree of confidence.
Our recruitment process is illustrated below:
- Sourcing of Candidates
- Recruitment & Selection
- Database Management
Operations: Sourcing of Candidates
- Internal database
- Access to national Studentwise database (past & present)
- Search engines & Media advertising
- Headhunting
- “Bridging the Gap” – call centre staff returning from the UK
- Alliances with Tertiary Institutions, other Agencies & Call Centre Operators
Operations: Recruitment & Selection
Isilumko Staffing has adopted & refined the LMNOP ATTITUDE Rainbow
This method determines ATTITUDE and is refined to match the South African environment. This is a unique interview, grading & scoring system developed by Isilumko to pair the individual with the client’s corporate culture.
Selection process
All systems & procedures are adapted to the needs of the client; however the following minimum processes are conducted with every candidate:
- Sourcing
- Screening
- First Point of Contact
- Interview
- Skills Testing
- Checks
- Rejection/application
Operations: Database Management
The Isilumko Group makes use of Accpac CRM, a well known international database management package, in order to effectively manage our candidate base.
The software has been customised to our own specific requirements, and those of our clients.
This ensures that we are able to effectively search through large quantities of information within a short space of time, and efficiently identify suitable candidates for the vacancies at hand.
